Privacy Policy

Last updated: December 22, 2025 Introduction Route Nation Connections ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical delivery platform. Information We Collect We collect information that you provide directly to us, including: Contact information (name, email, phone number) Delivery addresses and instructions Payment information Account credentials Delivery preferences and history How We Use Your Information We use the information we collect to: Process and manage delivery requests Communicate with you about deliveries and service updates Improve our services and platform features Comply with legal obligations Prevent fraud and ensure security HIPAA Compliance As a healthcare logistics provider, we maintain HIPAA-compliant practices for handling protected health information (PHI). We implement appropriate safeguards and only access PHI when necessary for delivery services. Information Sharing We do not sell your personal information. We may share your information with: Delivery drivers assigned to your deliveries Service providers who assist in platform operations Legal authorities when required by law Data Security We implement industry-standard security measures to protect your information, including encryption, secure data storage, and regular security audits. Your Rights You have the right to: Access your personal information Request corrections to your data Request deletion of your account Opt out of marketing communications Contact Us If you have questions about this Privacy Policy, please contact us at: Email: support@routenation.app Phone: (863) 280 - 2839