Request Time-Sensitive Deliveries in Minutes
Create same-day, priority, and STAT delivery requests with driver matching, live tracking, verified pickup, and documented completion.
Same-day
service support
STAT
priority workflow
Live
status updates
On-demand dispatch
STAT delivery lifecycle
Request
Specimen pickup · Priority window · Temperature note
Matched driver
Qualified courier accepted and heading to pickup
Exception ready
Delay and proof requirements stay visible
Live product demonstration
Request created
Driver matched
Driver accepted
Heading to pickup
Pickup verified
Shipment in transit
ETA updated
Recipient verified
Delivery completed
Major capabilities
Everything teams need to run the workflow.
Same-day service
Submit healthcare deliveries that need pickup and completion today.
Priority service
Make urgent service levels visible from request intake through driver workflow.
STAT requests
Create time-sensitive requests with clear pickup, ETA, and completion status.
Delivery windows
Add pickup and delivery timing expectations for each job.
Shipment requirements
Capture package category, handling instructions, temperature notes, and proof needs.
Driver qualification
Route assignments through the appropriate healthcare courier workflow.
Estimated quote
Show estimated delivery context before the request is submitted.
Proof and exceptions
Preserve proof of delivery, notifications, and exception reports after completion.
Product explanation
Fast intake for urgent healthcare movement
On-Demand Delivery is designed for specimens, medication, documents, supplies, and urgent healthcare items that cannot wait for a recurring route.
Product demonstration
One delivery moving from request to completion
The animation follows a delivery as it is created, matched to a driver, accepted, verified at pickup, tracked in transit, updated with ETA, and completed with recipient proof.
Operational clarity
Every urgent job gets a visible lifecycle
Customers can see status changes while operations and drivers follow the same record from request details to final documentation.
Healthcare fit
Designed around service windows and shipment needs
The workflow captures timing, shipment requirements, authorization, temperature notes, proof expectations, notifications, and exception context.
Workflow
From first request to final record.
Each step is designed to reduce uncertainty, guide users through required actions, and keep delivery history connected to the rest of the platform.
A client creates a same-day, priority, or STAT request with pickup, destination, contacts, delivery window, shipment type, handling notes, and required proof.
The request moves into dispatch where a driver is matched, assignment status appears, the driver accepts, and live pickup progress begins.
The shipment is verified, tracked in transit, updated with ETA changes, recipient verification, proof of delivery, notification history, and exception reporting when needed.
Healthcare use cases
A client requests a STAT specimen pickup after the daily route has already left.
A pharmacy submits a priority medication transfer with recipient verification.
A surgery center sends a time-sensitive supply request for a procedure.
A lab coordinates urgent pickup from a collection location.
An administrator reviews proof, notifications, and billing context after completion.
Operational benefits
Creates same-day, priority, and STAT delivery requests without manual back-and-forth.
Driver matching and acceptance status give teams immediate operational visibility.
Live tracking and ETA updates reduce uncertainty for time-sensitive work.
Verified pickup and recipient confirmation improve confidence at both ends.
Proof of delivery, notifications, and exception reports stay connected to the completed request.
Supports urgent workflows without separating them from billing, history, and custody records.
Frequently asked questions
What types of deliveries fit this page?
Same-day, priority, and STAT healthcare deliveries such as specimens, medications, supplies, documents, and urgent transfers.
Can staff see when a driver accepts?
Yes. The demonstration includes driver matching, acceptance, pickup progress, transit, ETA updates, and final completion.
Does the workflow include proof?
Yes. Proof of delivery, recipient verification, notifications, and exception reporting are core capabilities.
How is this different from scheduled routes?
On-Demand Delivery is for individual time-sensitive requests, while Scheduled Routes handle recurring daily, weekly, custom, and multi-stop programs.
Related platform capabilities
Build the connected workflow.
Explore adjacent products that work together across requests, driver operations, documentation, tracking, and billing.
Follow driver location, ETA updates, route progress, and delivery milestones.
Chain of CustodyDocument verified handoffs, scans, signatures, photos, GPS events, and audit history.
Client PortalCreate, track, document, and reconcile healthcare delivery work from one workspace.
BillingReview invoices, line items, statements, credits, adjustments, and payment status.
Ready to get started?
See how On-Demand Delivery fits your healthcare delivery operation.
Request a Delivery